Last updated: February 14, 2026
1. Acceptance of Terms
By accessing and using Artifo ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use the Service. You must be at least 18 years old to use this Service.
2. Description of Service
Artifo is a digital collectibles platform offering virtual and physical football shirt and card collections. Users can purchase Artistones (virtual currency), open mystery boxes and packs, trade items in the marketplace, request physical delivery of items, and participate in various gaming features including Fantasy Football, Score Predictor, 1v1 Battles, and social features.
3. Nature of the Service
Artifo is a digital collectibles and entertainment platform. The Service does not provide gambling services, betting, or cash prize competitions.
Virtual currency and virtual items are confined to use within the Service and are not redeemable for money. The platform does not offer withdrawal functionality.
Users participate voluntarily in digital entertainment features and acknowledge that virtual items are provided under licence for personal use.
4. User Accounts
To use certain features of the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password and account
- Accept all responsibility for activity that occurs under your account
- Notify us immediately of any unauthorized use of your account
- Not create multiple accounts to circumvent system limitations or gain unfair advantages
5. Virtual Currency ("Artistones")
Artistones are digital credits used solely within the Service.
Artistones:
- May be purchased by users through approved payment methods
- May be used only within the Service to access features, open packs, trade items, or pay platform fees
- Have no monetary value
- Are not a form of currency, stored value, financial instrument, deposit, or investment
- Are not redeemable, refundable, or exchangeable for money, cryptocurrency, or any other form of financial compensation
Artistones exist only as part of the Service and may not be transferred outside the platform. We reserve the right to manage, regulate, modify, or remove Artistones at our discretion, subject to applicable law.
All purchases of Artistones are final, except where required by law.
Payment Disputes
Initiating a chargeback or payment reversal while retaining Artistones or virtual items obtained through that transaction may result in account suspension and recovery action. We reserve the right to investigate and dispute fraudulent payment reversals.
6. Packs, Randomised Content & Virtual Items
Certain features of the Service allow users to open digital packs or boxes containing randomised virtual items.
By opening a pack or box, you acknowledge and agree that:
- The contents are determined by predefined probability distributions
- The relevant rarity information and item categories are made available prior to purchase
- No specific item or outcome is guaranteed
- Items are digital collectibles licensed to you for personal use within the Service
- Items have no cash value and cannot be redeemed for money
Virtual items cannot be withdrawn, sold for money, or transferred outside the Service.
Where applicable, certain items may be eligible for optional physical fulfilment. Physical delivery does not convert the item into cash or monetary compensation and does not create any right to financial return.
The Service is intended for entertainment and collectible purposes. No monetary prizes are offered.
7. Marketplace & User Trading
The Service includes internal marketplace and trading features which allow users to exchange virtual items and Artistones.
Marketplace transactions:
- Are conducted exclusively within the Service
- Are subject to a 10% platform fee
- Cannot be reversed once completed, except in cases of verified technical error or fraud
Direct trades between users may involve virtual items and Artistones and may be subject to applicable transaction fees (10% when Artistones are involved).
Virtual items and Artistones:
- Cannot be transferred outside the Service
- Cannot be exchanged for real money
- Do not represent ownership of financial assets
We reserve the right to review, suspend, or cancel transactions that are suspected to involve fraud, collusion, abuse of platform mechanics, or violation of these Terms.
8. Optional Physical Fulfilment
Certain eligible virtual items may be redeemed for physical delivery.
By requesting delivery, you acknowledge that:
- Physical fulfilment represents shipment of collectible merchandise associated with the virtual item
- Delivery does not entitle you to monetary compensation
- Risk of loss transfers upon shipment to the carrier
- Items requested for delivery are permanently removed from your digital collection
- Delivery timelines are estimates and may vary based on location and external factors (UK up to 1 week, non-UK up to 3 weeks)
- You are responsible for providing accurate and complete shipping information
- We are not responsible for delays caused by customs, postal services, or incorrect addresses
- International deliveries may be subject to customs duties, import taxes, or handling charges imposed by the destination country — these charges are the responsibility of the recipient
9. Gaming Features
9.1 Fantasy Football
- Build teams using your collected player cards
- Points are calculated based on real-world player performance data from third-party APIs
- We are not responsible for incorrect or delayed data from external sources
- Prizes are virtual Artistones distributed automatically at gameweek completion
- Gameweeks run Friday to Friday with automatic advancement
- Private leagues may have custom rules set by league creators
9.2 Score Predictor
- Predict real football match scores for points
- Predictions lock before match kickoff
- Points awarded based on prediction accuracy
- Prizes are virtual Artistones distributed based on league standings
- Match data provided by third-party APIs; we are not responsible for data accuracy
9.3 1v1 Battles
1v1 Battles are free-to-play competitive features within the Service.
- No entry fee is required
- No Artistones are staked or wagered
- Outcomes are determined by user skill and gameplay performance
- Participation does not involve financial risk
Where rewards are offered, they consist solely of in-platform Artistones or virtual items, which have no monetary value and cannot be exchanged for money.
1v1 Battles are skill-based entertainment features and are not games of chance.
9.4 Vault System
- Store items in the Vault for safekeeping while making decisions
- Vault storage is free for 30 days, then 18 Artistones for 90 additional days
- Items in the Vault cannot be traded, sold, or delivered until retrieved
- You may retrieve items from the Vault at any time
9.5 Rewards & Referrals
- Daily login streaks reward Artistones (up to 100 per day)
- Referral bonuses reward both referrer and referee
- Rewards are subject to fraud detection and may be revoked if abuse is detected
- We reserve the right to modify or discontinue reward programs at any time
10. Prohibited Conduct
You agree not to:
- Use the Service for any illegal purpose or in violation of any laws
- Attempt to gain unauthorized access to any part of the Service
- Use bots, scripts, automated tools, or third-party software
- Exploit bugs, glitches, or vulnerabilities for personal gain
- Harass, abuse, threaten, or harm other users
- Create multiple accounts to circumvent limitations or restrictions
- Reverse engineer, decompile, or attempt to extract source code
- Sell, trade, or transfer accounts or virtual items for real money outside the Service
- Engage in price manipulation, collusion, or market manipulation
- Use the Service if you are under 18 years old
11. Intellectual Property
All content, features, and functionality of the Service are owned by Artifo and are protected by copyright, trademark, and other intellectual property laws. Player names, team logos, and other football-related content are used under license or fair use. You may not copy, modify, distribute, sell, or lease any part of our Service without explicit written permission.
12. User-Generated Content
By submitting content (messages, feedback, profile information) to the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display that content. You are responsible for ensuring your content does not violate any laws or third-party rights. We reserve the right to remove any content at our discretion.
13. Termination & Account Deletion
We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease. All virtual items, Artistones, and progress will be forfeited. You may delete your account at any time through Settings. Deletion is permanent and cannot be reversed. Transaction history may be retained for legal compliance.
14. Disclaimer of Warranties
The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not guarantee specific outcomes, item rarities, or values. Your use of the Service is at your own risk.
15. Limitation of Liability
To the maximum extent permitted by law, Artifo and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from: (i) your use or inability to use the Service; (ii) unauthorized access to your account; (iii) any conduct or content of third parties; (iv) any content obtained from the Service; or (v) interruption or cessation of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim, or £100, whichever is less.
16. Indemnification
You agree to indemnify, defend, and hold harmless Artifo from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from: (i) your use of the Service; (ii) your violation of these Terms; (iii) your violation of any rights of another party; or (iv) any content you submit to the Service.
17. Dispute Resolution
Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with UK arbitration rules. You waive any right to participate in class action lawsuits or class-wide arbitration.
18. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting an updated version with a new "Last updated" date. Significant changes will be announced via email or in-app notification. Your continued use of the Service after changes constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service.
19. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the courts of England and Wales. By using the Service, you consent to the jurisdiction of these courts.
20. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
21. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Artifo regarding the Service and supersede all prior agreements and understandings.
22. Contact Us
If you have any questions about these Terms, please contact us through the in-app chat or email us at artifo@artifo.net.
Age Restriction: You must be at least 18 years old to use this Service. By using Artifo, you confirm you meet the age requirement.
Refund Policy: Artistone purchases, mystery box purchases, and marketplace transactions are final and non-refundable. All sales are final. Contact support for technical issues only.